Products

• Achieving Excellence through Customer Service
• Cashing In
• Connections for Higher Education
• e-Service
• Service First Video Library
• The Customer Is Boss
• Loyal For Life

Services

• Attaining Excellence
  1. In-House Seminar
  2. Train-the-Trainer
• Connections for Higher Education
  1. 1 Day In-House Seminar
  2. 1 Day Train-The-Trainer
• Cutting Costs and Eliminating Waste: Buck-A-Day Campaign
• Feelings: Quality Service - 1st Time Every Time
  1. Train-The-Trainer
  2. In-House Seminar
• Five Star Service For Hotels (In-House Seminar)
• GOOD Idea Campaign (One Day Implementation)
• Leading Empowered Teams
  1. 2 Day In-House Seminar
  2. 3 Day Train-The-Trainer
• The Essence Of Caring
  1. Train-The-Trainer
  2. In-House Seminar
• Loyal For Life
  1. In-House Seminar
  2. Train-the-Trainer Seminar